Play Smart, Play Responsibly at 7bdtk

1 Our Commitment to Safe Gaming

7bdtk was built for Bangladeshi players who enjoy the thrill of cricket betting, live casino, and slots as a form of entertainment. We take seriously the responsibility that comes with operating a gaming platform — and that means actively helping every player maintain a healthy and balanced relationship with gambling.

Gambling should always be a leisure activity, not a source of financial stress or emotional difficulty. The moment that balance shifts, it matters — and 7bdtk is here to help restore it. Our responsible gaming programme is not a compliance checkbox. It is a genuine commitment backed by practical tools, trained support staff, and a culture that puts player welfare before revenue.

We operate with the following core principles:

• Gambling is entertainment, not income. We never market our platform as a way to earn money or make a living. All promotional language on 7bdtk is framed around fun and excitement, not financial gain.
• Players have the right to set their own boundaries. We provide every registered player with the means to restrict their own activity, and we honour those restrictions without question or delay.
• Early intervention saves harm. 7bdtk's platform monitors account activity for patterns associated with problem gambling and proactively reaches out to players who may benefit from support — before a problem becomes severe.
• We will never target vulnerable players. Players who have self-excluded or opted out of marketing will never receive promotional communications from 7bdtk. This is an absolute, non-negotiable rule.

2 18+ Age Restriction Policy

7bdtk is strictly an adults-only platform. Registration, account creation, deposits, withdrawals, and all gaming activity are available only to individuals who are 18 years of age or older. This requirement is non-negotiable and is enforced at multiple stages of the player journey.

Age Verification at Registration

When you create a 7bdtk account, you are required to confirm that you are 18 years of age or older. All accounts are subject to identity verification (KYC) during the registration process or before a withdrawal is processed. Players who cannot confirm their age through KYC will have their accounts suspended and any funds held pending verification.

What We Check

• National Identity Card (NID) confirming date of birth
• Passport (where NID is not available)
• Birth registration certificate in cases where documentary gaps exist

Protecting Minors Online

We strongly encourage parents and guardians across Dhaka, Chittagong, Sylhet, Khulna, and across Bangladesh to use parental control software to prevent minors from accessing online gambling platforms. The following free tools can help:

• Google Family Link — available on Android devices to restrict app and website access for children
• Apple Screen Time — available on iOS and macOS devices to apply content restrictions
• Router-level content filters — many home internet routers in Bangladesh support DNS-level filtering that can block gambling category sites

3 Deposit & Spend Limits

One of the most effective ways to stay in control of your gambling is to set a firm cap on how much you deposit. 7bdtk provides every player with easy-to-use deposit limit controls accessible directly from the account settings page — no support ticket required for most limit adjustments.

Available Limit Types

How Limit Changes Work

Decreasing a deposit limit takes effect immediately — as soon as you confirm the change in your account settings. This ensures you can reduce your spending cap the moment you feel you need to, without any delay.

Increasing a deposit limit is subject to a mandatory cooling-off period (as shown in the table above). This built-in delay is intentional — it gives you time to reflect before raising your spending cap, reducing the likelihood of impulsive decisions made during a gaming session.

4 Time-Out & Session Controls

Time can pass quickly during a gaming session. 7bdtk provides a range of session management tools to help you monitor and limit the time you spend on the platform, so that gaming remains a fun and time-bounded activity.

All time-based controls are available in Account Settings → Responsible Gaming after logging in to your 7bdtk account. Changes to session reminders and reality check intervals take effect immediately. Cooling-off periods and daily session limits, once set, cannot be shortened by the player — they must run their full duration.

5 Self-Exclusion Options

Self-exclusion is a formal tool that prevents you from accessing your 7bdtk account for a defined period or permanently. It is the strongest responsible gaming measure available and is designed for players who feel that gambling is negatively impacting their life and who want a firm, enforced break.

Available Self-Exclusion Periods

• 6 months: A medium-term break, during which your account is fully suspended and cannot be reactivated by you or by any support request.
• 1 year: A longer-term exclusion, recommended if you feel gambling has become a consistent issue in your daily routine.
• 5 years: An extended exclusion period for players who need a substantial break from all online gambling activity.
• Permanent / Lifetime: A permanent closure of your account. This cannot be reversed. All account data is retained in line with our Privacy Policy for compliance purposes, but your account cannot be reopened under any circumstances.

What Happens During Self-Exclusion

• Your account is immediately suspended — login is blocked from the moment the request is confirmed.
• All pending bonus offers are cancelled and cannot be redeemed during or after the exclusion period.
• 7bdtk removes your contact details from all marketing lists immediately and permanently — you will not receive any promotional emails, SMS, or in-platform notifications.
• Any available balance in your account at the time of self-exclusion can be withdrawn prior to the suspension taking full effect. Contact our support team to arrange this.
• For permanent self-exclusion, account balance withdrawal requests are handled by our compliance team within 5 business days.

How to Request Self-Exclusion

Self-exclusion can be initiated through any of the following channels:

• Live Chat: Contact our 24/7 live chat support team and state that you wish to self-exclude. Our team will process the request immediately during the conversation.
• Email: Send a self-exclusion request from your registered email address to [email protected] with the subject line "Self-Exclusion Request". Include your registered username and your chosen exclusion period.
• Account Settings: Navigate to Account Settings → Responsible Gaming → Self-Exclusion while logged in, and follow the on-screen steps.

6 Recognising Problem Gambling

Problem gambling can develop gradually and is often difficult to recognise from the inside. It does not discriminate — it can affect players of any age, background, or income level, including players in Dhaka, Chittagong, Sylhet, and across Bangladesh who began gambling purely as entertainment.

The earlier a problem is identified, the easier it is to address. The following warning signs may indicate that gambling has moved beyond entertainment and is becoming a problem.

If you answered yes to one or more of these questions, it may be time to take action. You do not need to be in a severe crisis to reach out — early intervention is always more effective than waiting.

Warning Signs in Others

If you are concerned about a friend or family member, look for these behavioural changes:

Approaching someone about a potential gambling problem requires empathy and patience. Choose a calm, private moment. Focus on concern for their wellbeing rather than on the gambling behaviour itself. Encourage them to speak to a professional support organisation if they are open to it.

7 Support & Help Resources

If you or someone you know needs help with a gambling-related concern, support is available. 7bdtk's support team is trained to handle responsible gaming conversations with sensitivity and confidentiality. We will never judge you for reaching out.

External Professional Support

For ongoing or serious gambling-related concerns, professional counselling services can provide structured support beyond what a platform's internal team can offer. We encourage players across Bangladesh to be aware of the following types of organisations:

• Mental health helplines: Bangladesh has several mental health crisis and counselling helplines. Your local district hospital or community health centre can provide referrals to counsellors experienced in behavioural issues including gambling.
• Gamblers Anonymous-style peer support groups: Peer support groups where individuals with shared experiences of problem gambling help each other are available in major cities including Dhaka and Chittagong. Ask your local health authority for information on groups in your area.
• Family counselling services: If gambling has affected your relationships with family members, family counselling services — available through NGOs and private practices in urban Bangladesh — can provide mediated, structured support sessions.

8 Additional Player Protections

Beyond the core tools described above, 7bdtk maintains a number of platform-wide policies and technical measures designed to protect all players — not just those who have proactively engaged with responsible gaming features.

Account Activity Monitoring

7bdtk's platform automatically monitors account activity for patterns that may indicate problematic gambling behaviour. These include rapid successive deposits following a loss, unusually long uninterrupted gaming sessions, and sudden large increases in stake size relative to a player's normal betting pattern. When such patterns are detected, our responsible gaming team may reach out proactively to check in on the player's wellbeing.

No Credit Gambling

7bdtk does not offer credit facilities, loans, or any form of deferred payment to players. All gameplay must be funded from a positive account balance. We will never encourage a player to deposit beyond their stated or implied means, and we do not offer "credit top-ups" or similar products. Deposits are made via personal payment methods only — bKash, Nagad, Rocket, Upay, or linked bank accounts belonging to the registered player.

Responsible Marketing Practices

All promotional and marketing communications from 7bdtk are designed with responsible gaming principles in mind:

• Promotional materials never portray gambling as a route to financial success, a solution to financial problems, or a guaranteed source of income.
• Bonus offers and free play promotions clearly state their terms, conditions, and wagering requirements in plain English before a player opts in.
• Players who have self-excluded or activated a cooling-off period are automatically removed from all promotional communications with no opt-in required.
• We do not target advertising at individuals who have previously exhibited problem gambling behaviour on our platform.
• All promotional offers include the "18+ Only — Play Responsibly" message in accordance with our internal marketing guidelines.

Funds Protection

Player funds held in 7bdtk accounts are kept separate from the company's operational funds. This means that your deposited balance is not used to fund business operations and remains available for withdrawal at any time, subject to standard verification procedures.

Feedback and Policy Updates

7bdtk welcomes feedback from players about our responsible gaming programme. If you feel a tool is missing, a process is unclear, or a policy could be improved, please write to us at [email protected] with the subject line "Responsible Gaming Feedback". We review all feedback and incorporate appropriate suggestions into our annual policy review, which takes place each January (Bangladesh Standard Time).